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    Privacy Policy

    How Lalapinta collects, uses, and protects your personal information.

    Last updated: 26 June 2025·Effective date: 26 June 2025

    1. Introduction

    Lalapinta ("we", "our", "us") is operated by Dee Empire, a company registered in the Republic of Sierra Leone. We are committed to protecting the privacy and personal data of every person who uses our platform.

    This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your personal data. It applies to your use of the Lalapinta mobile application, website, and all related services.

    By registering an account or using Lalapinta, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our services.


    2. Who We Are (Data Controller)

    For the purposes of data protection law, the data controller responsible for your personal information is:

    Dee Empire

    Freetown, Republic of Sierra Leone 🇸🇱

    Email: privacy@dee-empire.com

    Dee Empire is registered as a business entity in Sierra Leone under the Companies Act 2009. Our operations are subject to the laws and regulations of the Republic of Sierra Leone, including applicable regional frameworks adopted by Sierra Leone as a member state of the Economic Community of West African States (ECOWAS).


    3. Information We Collect

    a) Information you provide directly

    • Full name and username
    • Email address and password (stored as a secure hash — never in plain text)
    • Profile photo and cover photo
    • Bio, city, country, and optional website link
    • Posts, comments, messages, stories, reels, and any other content you create
    • Marketplace listings (product name, price, description, location, photos)
    • Seller verification information submitted during the verification process
    • Reports and communications you submit to our support team

    b) Information collected automatically

    • Device type, operating system version, and unique device identifiers
    • IP address and derived approximate geographic location (city/country level)
    • App usage data: screens visited, features used, session duration
    • Push notification tokens (for delivering notifications to your device)
    • Crash reports and performance diagnostics
    • Log data: timestamps, referrer URLs, error messages

    c) Information from third parties

    • If you sign in using a third-party provider (e.g. Google, Apple), we receive your name and email address from that provider in accordance with your permissions.
    • If another user tags you in content or sends you a message, that interaction is recorded as part of the platform's normal operation.

    4. How We Use Your Information

    We use the information we collect to:

    • Provide our services — create and manage your account, deliver your feed, enable messaging, live streaming, and marketplace functions.
    • Personalise your experience — tailor content, recommendations, and notifications based on your activity and preferences.
    • Communicate with you — send service notifications, security alerts, updates about the platform, and (where you have opted in) marketing communications.
    • Ensure safety and security — detect and prevent fraud, abuse, spam, identity theft, and violations of our Community Guidelines.
    • Process marketplace transactions — facilitate connections between buyers and sellers and support dispute resolution.
    • Improve and develop Lalapinta — analyse usage patterns to fix bugs, build new features, and improve overall performance.
    • Comply with legal obligations — respond to valid legal process, court orders, or regulatory requirements under Sierra Leone or applicable law.


    6. How We Share Your Information

    We do not sell your personal data. We share information only in the following limited circumstances:

    • Service providers: We use trusted third-party service providers to operate the platform, including Supabase (database and authentication infrastructure), cloud storage providers, and analytics services. These providers process data only on our instructions and are bound by confidentiality and data protection obligations.
    • Other users: Content you post publicly (posts, stories, listings, profile information) is visible to other users as intended by the platform's social features. Direct messages are private and visible only to the intended recipients.
    • Legal and regulatory requirements: We may disclose your data when required by applicable Sierra Leone law, the Electronic Crimes Act 2021, a court order, or a lawful request from a government or regulatory authority, including the National Telecommunications Commission of Sierra Leone (NATCOM).
    • Safety and security: We may share data to protect the rights, property, or safety of Lalapinta, our users, or the public — for example, to investigate fraud or prevent imminent harm.
    • Business transfer: In the event of a merger, acquisition, or sale of all or part of Dee Empire's assets, your data may be transferred to the successor entity. We will notify you before any such transfer occurs and explain your options.

    7. Data Storage & Security

    Your data is stored on Supabase infrastructure with the following protections in place:

    • HTTPS/TLS encryption for all data in transit
    • Encryption at rest for stored data
    • Password hashing — we never store your password in readable form
    • Row-level security (RLS) policies on all database tables — each user can only access data they are authorised to see
    • Regular security reviews and vulnerability assessments
    • Access controls limiting which staff can access personal data

    No method of electronic storage or transmission is completely secure. In the event of a data breach that affects your personal information, we will notify you without undue delay, and in any case within the timeframe required by applicable law.


    8. Data Retention

    We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:

    • Account data — retained until you delete your account. Following deletion, we remove your personal data within 30 days, except where we are required to retain certain data for legal or compliance purposes.
    • Content — posts, comments, and media you delete are removed from public view immediately; residual copies may remain in backup systems for up to 90 days.
    • Log and diagnostic data — retained for up to 12 months for security and operational purposes.
    • Legal holds — where data is subject to a legal obligation or dispute, we may retain it beyond the standard retention period until the matter is resolved.

    9. Your Rights

    Under the ECOWAS Supplementary Act A/SA.1/01/10 and applicable Sierra Leone law, you have the following rights regarding your personal data:

    • Right of Access — request a copy of the personal data we hold about you.
    • Right to Rectification — update or correct inaccurate information. Most profile information can be updated directly in the app settings.
    • Right to Erasure — request deletion of your account and associated personal data. Submit a request to privacy@dee-empire.com or delete your account directly from the app.
    • Right to Restriction — request that we restrict processing of your data in certain circumstances (for example, while you contest its accuracy).
    • Right to Data Portability — request your data in a structured, commonly used, machine-readable format.
    • Right to Object — object to our processing of your data on grounds of legitimate interests or for direct marketing purposes.
    • Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

    To exercise any of these rights, contact us at privacy@dee-empire.com. We will respond within 30 days. We may ask you to verify your identity before acting on a request.


    10. Children's Privacy

    Lalapinta is not intended for children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you are a parent or guardian and believe your child has registered an account on Lalapinta, please contact us immediately at privacy@dee-empire.com and we will delete the account and associated data without delay.

    Users between the ages of 16 and 18 must have obtained parental or guardian consent before using Lalapinta.


    11. Third-Party Services

    Lalapinta integrates with the following categories of third-party services to operate the platform:

    • Supabase — database, authentication, and real-time infrastructure
    • LiveKit — real-time audio/video infrastructure for live streaming
    • Google Vertex AI (Gemini) — only when you use Salone 80s: your selfie is used to create your 80s photo (and, if you choose, that photo is turned into a short video) and deleted within 24 hours (or kept privately for up to 6 months if you choose to help improve the feature). Not used to train models
    • Google Vertex AI (Gemini) — only when you use AI Assist: the photos you selected, or the post you are replying to, are processed to suggest a caption or comment. Not used to train models; we keep the suggested text and a photo fingerprint for up to 30 days, never the photo itself
    • Cloud storage providers — for storing user-uploaded media files
    • Push notification services — Apple APNs and Google FCM for delivering notifications to your device
    • Analytics services — anonymous, aggregated usage analytics to help us improve the platform

    Lalapinta may also contain links to external websites operated by third parties. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing any information.


    12. International Data Transfers

    Our service providers may process your data outside of Sierra Leone, including in the European Union and the United States. Where your data is transferred internationally, we ensure appropriate safeguards are in place, such as:

    • Standard contractual clauses approved by data protection authorities
    • Transfers to providers operating in jurisdictions with adequate data protection standards
    • Data processing agreements requiring providers to maintain equivalent protections

    These transfers are made in compliance with the principles of the ECOWAS Supplementary Act A/SA.1/01/10, which requires that personal data transferred internationally receives an adequate level of protection.


    13. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify you by posting a prominent notice in the Lalapinta app and/or sending an email to the address associated with your account.

    Continued use of Lalapinta after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any change, you should stop using the service and may request deletion of your account.


    14. Contact Us

    If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please contact our Data Protection contact:

    Lalapinta — Dee Empire

    Freetown, Republic of Sierra Leone 🇸🇱

    Email: privacy@dee-empire.com

    We aim to respond to all enquiries within 30 calendar days.

    Regulatory reference: This policy is informed by the ECOWAS Supplementary Act A/SA.1/01/10 on Personal Data Protection (2010), the Electronic Crimes Act, 2021 (Act No. 8 of 2021) of Sierra Leone, and the Companies Act 2009 of Sierra Leone.